Contact Us
Info@detaxconsultants.com.au
Phone
+61 430 000 766
Address
98 Macquarie Street, Dubbo, NSW 2830
Enquiry

Speak With an Agent
Book an appointment over the phone or through email with maximum refund guarantee.

File a Claim
You can make claims online or through phone and it will be assessed quickly.

Easy Refund Steps
Step 1 – Fill the form
Step 2 – We will call you back Step 3- Get your refund
Frequently Asked Questions
Do I have to lodge a tax return?
Most people need to lodge a tax return each year. If you had tax taken from any income you received during the financial year, you need to lodge a tax return. However, there are certain exceptions based on age, income and expenses. Your best bet is to come in and have a chat with us and we can talk you through it.
Will I be penalised for lodging my return late?
You should make every effort to lodge your return by the due date. If you are late, you may receive a fine or interest penalty charge from the ATO. Another benefit of being an ITP client means that we may be able to help you minimise charges with our lodgement extension.
Can I prepare my own tax return online?
Yes, we offer an online tax service giving you access to our expertise from anywhere in the world. A registered ITP tax agent will take you step by step through the process online and ensure you receive the best return possible. We can help you out over the phone and via email too. Tax refunds typically take around two weeks and you can log back in at any stage to check the progress of your return.
Can I have your fee taken from my refund?
Yes, our fees can be taken from your refund. Extra charges may apply if you choose to receive your refund by cheque, or if you have unpaid fees like HECS or DOCS. These additional fees will be around $30-$40.
I only worked a few weeks this year. Will I get all tax back?
Taxes are calculated based on the whole financial year. If you earnt less than the tax-free threshold (currently at $18,200) you may get your tax back, depending on your circumstances.
Do you guarantee your work?
We’ve built a proud reputation of excellence over the past 40 years. And it shows – ITP was voted Australia’s most trusted accounting and tax service. Every return is prepared by our highly-trained specialist consultants, and double checked prior to lodgement. Every legitimate deduction or rebate will be claimed; we will leave no stone unturned. As an ITP client, you’ll be able to seek tax advice throughout the year without charge too! If for any reason we make an error that results in additional tax or penalties imposed by the ATO over and above your correct position we will pay that penalty or interest. We guarantee every aspect of your finances will be held in strict confidence.
How much do you charge?
We provide tax services for a range of individuals and businesses. We are a full-service accountancy, without the full-service cost. Our price structure is based on how complex the tax return is and all of our offices can provide a free, obligation-free quote. For online assisted tax return preparation, we will contact you with a quote by email, phone or fax after you fill out the online form. We won’t get started on your tax return until we have contacted you to discuss your return. Our fees are fully tax deductible in the year paid.
What form do I need to fill in for an employer?
Your employer should provide you with a Tax File Number (TFN) Declaration Form when you first start your job. You will need to complete this form and include your personal TFN and return it to your employer.